Refund policy

Return Policy (Updated for Third-Party Supplier Fulfillment)

Last updated: {{ 12/03/2025 }}

At Stuff 2 Die For, all products are shipped and fulfilled by our third-party supplier partners through Shopify Collective. Because we do not handle or ship inventory ourselves, all returns must be approved and processed directly through the supplier who fulfilled your order.

Our standard return window is 30 days from the date your item is delivered. Return eligibility depends on the policies and requirements of the specific supplier that shipped your product.

 

How to Request a Return

To start a return, contact us at info@stuff2diefor.com with:

  • Your order number

  • The item you wish to return

  • Photos (if damaged or incorrect)

We will contact the supplier on your behalf and confirm whether the item is eligible for return under that supplier’s return policy.

Do not ship any items back to us.

We do not accept returns at our location. All returns must be shipped directly to the supplier, and the correct return address will be provided only after your return request is approved.

Items returned to any address other than the supplier’s designated return address will not be accepted, and may not be eligible for a refund.

 

Return Eligibility

To qualify for a return, the item must meet the supplier’s requirements, which generally include:

  • Unused, unworn, and in original condition

  • Original packaging included

  • All tags, components, and accessories intact

  • Proof of purchase

Certain suppliers may have stricter or additional guidelines. We will communicate any requirements to you once your return request is reviewed.

 

Damages, Defects & Wrong Items

If your item arrives damaged, defective, or incorrect, notify us immediately at info@stuff2diefor.com so we can open a claim with the supplier.

Please include:

  • Photos or videos of the issue

  • Packaging photos (if applicable)

  • Your order number

Suppliers require this documentation to approve replacements or refunds.

 

Non-Returnable Items

Some items may not be eligible for return depending on the supplier. This may include:

  • Custom or personalized items

  • Perishable goods

  • Personal care products

  • Hazardous materials

  • Digital goods

  • Gift cards

  • Final sale or clearance items

We will verify eligibility with the supplier when you submit your request.

 

Exchanges

Suppliers generally do not process direct exchanges.

If approved, you will need to return the original item and place a new order.

 

European Union 14-Day Cooling-Off Period

For customers in the EU, you have the right to cancel or return your order within 14 days for any reason. Items must still meet the supplier’s condition requirements listed above.

 

Refunds

Once the supplier receives and inspects your returned item, they will determine whether a refund is approved.

If approved:

  • Refunds will be issued to your original payment method.

  • Refund timelines depend on the supplier and your bank or card processor (typically 5–10 business days).

If more than 15 business days have passed since your return was approved and no refund has appeared, please contact us at info@stuff2diefor.com and we will follow up with the supplier.

 

Questions?

We’re here to help.

Email us anytime at info@stuff2diefor.com and we will assist you with your return or supplier inquiry.